The past two software releases have had bugs involving private cameras and the appearance of the “Control” button for PTZ features. We have just identified and resolved the final known issue and will release the patch as part of the 4.0 release due out in a week.
Users with WebcamXP, Abelcam and IVC Relay devices were affected by the latest bug. In all cases you can get the control button to appear by editing the camera settings (while watching the video for the camera in Live Cams) and hitting cancel to return to the video screen. The screen is repainted and the control button appears.